network helpdesk

 The AVG Managed Workplace Network Operations Center (NOC) and Help Desk are completely adaptable white name benefits that assist you with conveying your administration, including the executives and specialized help to your clients 24 hours every day, helping you increment consumer loyalty and maintenance and grow your business and limit without expanding your staff or putting resources into foundation. 

RMM, NOC and the AVG Managed Workplace Help Service Center give a total and coordinated answer for deal with the whole IT experience of your clients and respond rapidly to their necessities. 

Characterize checking rules for resources oversaw by the NOC, detail work process forms and mechanize where conceivable guaranteeing certainty and best operational practice notwithstanding most extreme execution and cost focal points. 

How does this advantage you? 

Increment your productivity 

Concentrate your assets on higher edge activities, moving your lower edge and higher recurrence exercises to NOC and the AVG Managed Workplace Help Center. 

Extend your business rapidly and dependably 

Increment consumer loyalty, maintenance, and devotion, diminishing personal time and expanding efficiency by conveying solid 24-hour specialized help to all end clients — and rapidly include new client pages — all without selecting and train staff or put resources into framework. 

Increment your image introduction 

Extend your image and administrations in a straightforward manner, fortifying your quality as a confided in IT supplier for your customers, through completely adjustable correspondence including; messages, free telephone and online specialized help visit. 

Synchronize your assets 

Appreciate the effectiveness of 100% perceivability and a roundtrip ticket where AVG Managed Workplace works as a consistent expansion of your specialized staff through a full reconciliation of RMM, NOC and a Helpdesk Center, in addition to a ticket framework with its expert Automation Service (Professional Services Automation-PSA). 

What does NOC and Help Desk offer you? 

Unified administration 

Unified administration 

A solitary purpose of contact for any alteration of the administration or goal of an issue, our comprehensive North American Desk directs all correspondences with you and your customers for a totally concentrated administration that is agreeable, proficient and solid. NOC, Helpdesk Center and RMM issues are moved to the suitable assets straightforwardly in the background. 

Decisions 

Pick outsider applications and suppliers you need. Exploit our profound incorporation with other robotization instruments (PSA) and continue utilizing the framework you effectively own. Alter NOC and the Helpdesk Center to give ensured conveyance to every one of your clients when required — the decision is yours. 

Synchronized tickets 

Continuously keep steady over what's new with complete straightforwardness, productive following, critical thinking and precise charging on account of the incorporation of NOC and Help Desk with your PSA and synchronize all your ticket data network helpdesk. 

Custom work area bolster symbol 

Increment your clients' profitability by permitting your clients to start moment correspondence with your new Help Center in any capacity they pick: complementary, email, online visit, tickets, or by getting to your site — all through one advantageous symbol. Bolster Assistant that remembers your logo for all occupations that you oversee. 

"RightResponse" work process the board 

Guarantee a predictable and expert reaction to any significant cautions, bolstered by many point by point work process forms created by our master framework engineers and the subsequent utilization of AVG Managed Workplace RMM task mechanization where conceivable to amplify execution and cost favorable circumstances.